Orders:
Will be shipped as complete and as fast as possible.
Shipments:
We can use the shipping carrier as per customer
request otherwise we use UPS, Fedex, USPS, whichever
is the least cost to customer, for all order shipments.
Claims:
Retain all packing material and the original carton for inspection.
Report all damages and defective items to the carrier and us within 30 days of delivery.
Returns:
No unauthorized returns.
Contact our customer service department for return authorization.
A 15% restocking fee will be assessed for all return items except for items proven to be defective.
All cancellation orders must be confirmed by E-mail or Fax.
Credit on items:
Items broken during shipment or proven defective can be replaced or credit given for cost of item. Contact us for credit authorization.